Oncalljobs Terms of service

Welcome to Oncalljobs.com.

The terms and conditions of our website grant you access to make the best use of our services here.

 Oncalljobs website is an official website which provides you local and domestic services at your door and also gives you a golden platform to do business and give your own services to the local people.

Please read the Terms of Service carefully before you start to use the Site. By making an account here and signing or declaring that you have agreed with our terms and conditions you approve that you are eligible to work with us and also agree to our Privacy Policy,

 found here, incorporated herein by reference.

 Only if you agree to our policies and terms of service you can have access to this site otherwise you are free to leave us.

For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 16 years of age or older. If you are under 16 you are ineligible to use this Site or the Oncalljobs services. By using this Site, you agree and guarantee that you are of legal age to do business here and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is honest and provides very fast service and they are available 24/7 if you have any problem or query you can contact our proficient and excellent customer team by clicking here.

Key Terms

Buyers are users who purchase services on Oncalljobs.

Handmade Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.

Handmade Orders are requests made by a Buyer to receive a Handmade Offer from a Seller.

Feuds are disagreements experienced during an order between a Buyer and Seller on Oncalljobs.

Oncalljobs Balance is the aggregated amount of your Revenue as a Seller and/or returned payments from cancelled orders as a Buyer.

Oncalljobs Credits are credits that Oncalljobs may provide users to be used only for purchases on Oncalljobs, subject to these Terms of Service or any other applicable laws and/or terms.

Biscuit Extras are additional services offered on top of the Seller’s Biscuit for an additional price defined by the Seller.

Biscuit Packages allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.​

Biscuit Page is where the Seller can describe their Biscuit and the Biscuit’s terms, and the Buyer can purchase the Biscuit and create an order.

Biscuits® are services offered on Oncalljobs.

Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Biscuit.

Orders are an official contract between a Buyer and Seller after a purchase was made from the Seller’s Biscuit Page.

Payment Services Provider(s) At Oncalljobs platform we have arranged payment services providers who provide the best payment services to both buyers and sellers, including with respect to collection of funds from Buyers in connection with the purchase of Biscuits, remittance and withdrawal of funds to Sellers in connection with completed Biscuits, and the holding of funds in connection with Oncalljobs Balances.

Revenue is the cash that Sellers earn when they complete their order and get the positive feedback from customers and they can either withdraw or use to purchase Biscuits at Oncalljobs, subject to these Terms.

Sellers are users who offer and perform services through Biscuits on Oncalljobs.

Overview (Main points, in an organized net)

  • Oncall jobs services are only for registered user. Registration is free of cost.

  • Biscuits at Oncalljobs may be offered at a Handmade price fixed by the sellers.

  • Buyers pay Oncalljobs in advance to create an order (see Purchasing Section below regarding payment terms).

  • Orders are purchased through the Order button found on a Seller’s Biscuit page or through a Handmade Offer.

  • For fees and payments please read the buying corner here.

  • Sellers must complete their orders, and may not cancel orders on a regular basis or without cause. The prestige and status of sellers will get immensely affected if they cancel any order without any valid reason.

  • Sellers gain account statuses (like initial stage, commercial stage and Top rated stage) based on their performance and reputation and the time they have been here and serving our company. Advanced levels provide their owners with benefits, including offering services for higher prices through Biscuit Extras, or selling their Biscuit in multiple ways.

  • Payments shall be received and paid only through Oncalljobs.com. And making payments and receiving payments when your order is running at our website violate our laws and the user shall be suspended based on our policy of violating our laws and rules.

  • Some Biscuits charge additional payments (through Biscuit Extras) for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for more information.

  • Oncalljobs retains the right to use all published delivered works for Oncalljobs marketing and promotion purposes.

  • Your privacy is our core responsibility and we never take your feuds and issues lightly we try our best to solve your problems as soon as possible.

  •  You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Sellers

Basics

  • Sellers create Biscuits at Oncalljobs and permit the general public to visit their page and order their services according to their convenience.

  • Sellers may also offer Handmade Offers to Buyers in addition to their Biscuits.

  • Each order you sell and successfully complete, accredit your account with a net revenue of 80% of the purchase amount.

  • Oncalljobs accredits Sellers once an order is completed. See our "Orders" section below for a definition of a completed order.

  • If an order is cancelled (for any reason), the funds paid will be refund to the Buyer’s Oncalljobs Balance.

  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers and Pro Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.

  • Sellers cannot advertise their services outside Oncalljobs platform.

  • Sellers may withdraw their revenues using one of Oncalljobs withdrawal options (see Withdrawal Section below regarding payment terms).

  • The Seller's rating is calculated based on the order reviews posted by Buyers. High ratings allow Sellers to obtain advanced Seller stages (see stages below). In certain cases, exceedingly low ratings may lead to the suspension of the Seller’s account.

  • For security concerns, Oncalljobs may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple Oncalljobs accounts to a single withdrawal provider.

  • Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or otherwise, which may apply to them depending on residency or location. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The Biscuit price shown on the Biscuit page is inclusive of all such taxes and charges that may apply to the Sellers.

  • Appointment as Limited Payment Collection Agent: Seller hereby appoints Oncalljobs as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Seller agrees that payment from Buyer to Oncalljobs shall be considered the same as payment made directly to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by Oncalljobs (or its Payment Services Provider, as applicable), and Oncalljobs (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. In the event that Oncalljobs (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against Oncalljobs and not the Buyer directly. Seller agrees that Oncalljobs may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Buyers that Oncalljobs may deem necessary or prudent.

  • Oncalljobs partners with Payment Services Providers for purposes of collecting Biscuit-related payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with Sales Balances. All payments services in connection with the withdrawal of funds on the Oncalljobs platform are performed by Oncalljobs Payment Services Providers.

 

Biscuits®

  • Sellers are allowed to post a select amount of active Biscuits based on their stages and status.

  • Biscuits created at Oncalljobs are User Generated Content.

  • Biscuits and/or users may be removed by Oncalljobs from the Site for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:

    • Illegal or Fraudulent services

    • Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here

    • Adult oriented services, Pornographic, Inappropriate/Obscene

    • Intentional copies of Biscuits

    • Spam, nonsense, or violent or deceptive Biscuits

    • Biscuits misleading to Buyers or others

    • Reselling of regulated goods

    • Offering to prepare academic works on behalf of Buyers

    • Services that extend beyond 30 days of service duration

    • Exceedingly low quality Biscuits

    • Promoting Oncalljobs and/or Oncalljobs Biscuits through activities that are prohibited by any laws, regulations, and/or third parties' terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.

  • Biscuits that are removed for violations mentioned above, may result in the suspension of the Seller’s account.

  • Biscuits that are removed for violations are not eligible to be restored or edited.

  • Biscuits may be removed from our Search feature due to poor performance and/or user misconduct.

  • Biscuits may include pre-approved website URLs contained within the Biscuit description and requirements box. Biscuits containing websites promoting content, which violates Oncalljobs Terms of Service, will be removed.

  • Biscuits are required to have an appropriate Biscuit image related to the service offered. An option to upload two additional Biscuit images are available to all Sellers. Sellers must deliver the same quality of service as shown on their Biscuit images. Recurring deliveries that don’t match the quality shown on the Biscuit images may lead to the Seller’s account losing Seller status or becoming permanently disabled.

  • Biscuits may contain an approved Biscuit Video uploaded through the Biscuit management tools available on Oncalljobs.

  • Statements on the Biscuit Page that undermine or circumvent these Terms of Service is prohibited.

  • Eligible Biscuits in select Categories may set up Biscuit Packages to offer their services in structured formats with multiple price points for the selected Biscuit.

Biscuit Extras

  • Biscuit Extras are additional services offered on top of the Seller’s Biscuit for an additional price defined by the Seller.

  • Biscuit Extras may be removed for violations of our Terms of Service. For specific terms, please see the Biscuits® section above for a list of services that violate our Terms of Service. Biscuits are subject to be removed due to violations found in Biscuit Extras.

  • The amount of Biscuit Extras, which can be offered, and the price for each Biscuit Extra, is based on your Seller Level. More information surrounding your accounts eligibility for Biscuit Extras can be found here.

  • Services offered through Biscuit Extras must be related to the base service and part of the deliverable on the order.

  • Biscuit Extras may cover different categories of services that are components to a higher quality delivered service.

  • Sellers have the option to extend the duration of an order for each Biscuit Extra that is added to the order. This is to cover the time needed to complete the extra service.

  • Stages:

  • Oncalljobs is giving a golden opportunity to all the local and domestic and also professional sellers to excel and promote their skills in a local level so that lay men can easily reach them following a very simple method. We make getting or selling services so easy and simple that relieves general public stressing hard searching and finding suitable people for their every trivial matter at home or outside home.There is three stages

  • Initial stage

  • Commercial stage

  • Top rated stage

  • We seek to empower top performing Sellers with helpful tools to grow their business. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Oncalljobs may reward them with new statuses, special opportunities, benefits, and tools that come with it.

  • Oncalljobs Sellers can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found here.

  • Advancement in Levels are updated periodically by an automated system.

  • The current Levels a Seller can achieve are, Initial stage, 2, and Top Rated.

  • Sellers who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their Seller status and the benefits that come with it. For example, late deliveries, warnings to the Seller’s account and cancellations can cause a Seller to move to a different Level.

  • Advanced levels provide their owners with additional benefits, including offering Biscuits for higher prices through Biscuit Extras, or selling their Biscuit in multiples.

  • Top Rated Sellers

  • Top Rated Sellers are chosen manually by Oncalljobs editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.

  • The status of being top rated does not mean that it is going to be there no matter what the seller do. Our Oncalljobs customer care team is constantly evaluating the ratings and reviews customer receives from the sellers. A TOP RATED seller can come to the initial position or can be suspended if there is sudden drop in ratings or complaints popping up from customers or frequent cancellation of orders. And a seller can also be suspended if he or she violates our Oncalljobs terms of service and policies.

  • Pro Sellers

  • Pro Sellers are sellers who purchase their pro status but the status of pro sellers is not easily granted to them. Our Oncalljobs team evaluate their skills and talents and also their experience level and maintain certain quality standards and if the seller meat all these requirements then he or she can purchase their pro-seller status. And purchasing this status does not mean that they are free to do anything if they violate our laws, or there is frequent cancellation of orders or feuds with their buyers or sudden drop in good ratings then our Oncalljobs team evaluate their performance and take this status away from them.